Who I am -
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Hi Nicole, I want to again thank you for your help in securing a loan for me under difficult circumstances. When my last lender charged me late fees for something that was their fault not mine, and that affected my opportunities to obtain refinancing, you took up the fight for me to secure a very good loan package for me with another lender, and cleared my name of any defaults with my previous lender, and obtained refunds for the late fees I had been incorrectly charged. You were amazing and I will never forget how much you helped me; thank you from the bottom of my heart. If I, or someone I know, ever need the services of a mortgage broker, I will have no hesitation in contacting you.
Kind Regards, Ian W. Nicole Goh is amazing. Her customer focus is immaculate and she is friendly and courteous. We would have gone directly to Westpac to renegotiate the loan and it would have saved us $1,000. However, as Nicole has previously worked with me in another investment loan, I decided to go to her because I knew she would have given me the best advice. I will recommend her to anyone who asks my opinion. I believe she has a brilliant attitude and her customer focus is her strength. Regards, Eddie A |
How I assist -
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We have spoken to 2 mortgage brokers for our first home. As only one of us had a contract job at the time, only Nicole was able to secure an approval for us. And with a top 4 bank at great rates. Nicole's energy and experience guided us through from pre-exchange to settlement. There are a lot of brokers out there, but Nicole's difference is she does her best for you. Thank you Nicole!
N and B (Baulkham Hills, NSW) More than a mortgage broker, as first home buyers, Nicole has provided us with assistance and guidance at every step of our home buying journey, she has gone above & beyond for us. We could not have felt more confident with the advice and service she has provided. Mark & Tiffany Jessica and myself would like to thank you for making refinancing our loan smooth and easy, and saving us couple of thousands a year. We were comfortable throughout the entire process and any questions we had were addressed professionally. We would not hesitate to recommend you to anyone who is thinking to refinance or get a consultation and you got us approved so quickly! Adi S. & Jessica B. (Carlingford NSW) |
Does Location matter?
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Nicole recently helped us to refinance with a capital increase in mortgage, achieving a reduction in interest rate. Nicole acted on our behalf with both lenders and chased them up quickly when necessary. Nicole is a good listener and was at all times open, helpful, and forthcoming with the information, costs, and options available, while at the same time isolating us from an otherwise overwhelming mass of data. She kept us abreast with the progress of the application and ensured that we submitted the appropriate paper work in a timely manner in order to meet deadlines.
The whole procedure was carried out between Nicole in Port Macquarie and ourselves who reside in Sydney; the physical separation was no barrier to the efficiency of the service provided by Nicole. We are very happy to continue with Nicole as our Mortgage Broker. John & Jessica (Sydney NSW) |
Budget issues?
Hannah and I were looking to get engaged and were also looking to buy our first home together in Sydney. A colleague from work gave me Nicole's number and she quickly but helpfully informed us that we were not in a position (in terms of our budget) to be able to afford a loan. She gave us helpful advice and help us set some concrete goals. Hannah and I worked hard to manage our budget and about 4 months later, we were able to get pre-approval for our loan.
When we finally decided on a house that we were going to purchase, Nicole was extremely helpful. She was one of the few people that we knew we could confidently trust every step of the way throughout the whole process. We honestly do not know how we could have done it without Nicole as she genuinely cares about her work and her clients. I couldn't recommend her highly enough!
Ryan & Hannah (Sydney NSW)
When we finally decided on a house that we were going to purchase, Nicole was extremely helpful. She was one of the few people that we knew we could confidently trust every step of the way throughout the whole process. We honestly do not know how we could have done it without Nicole as she genuinely cares about her work and her clients. I couldn't recommend her highly enough!
Ryan & Hannah (Sydney NSW)